John Calkins

Spearheaded end-to-end design for complex workflows within a new edtech platform, enhancing usability and customer satisfaction for teachers and students.

Developed and implemented a comprehensive design system that reduced design time by 30% and ensured WCAG 2.1 accessibility compliance across products.

Collaborated daily with Product Managers and developers within an Agile sprint environment, consistently delivering high-quality features on schedule.

Pioneered the exploration and integration of AI-powered design tools, including Cursor and Figma Make, to accelerate ideation and enhance design efficiency.

Mentored junior and mid-level designers, fostering career growth and significantly elevating overall team design quality and consistency.

Directed end-to-end design for complex, data-heavy SaaS product features, ensuring intuitive user experiences and optimal functionality.

Redesigned the flagship SaaS product's user experience (UX), resulting in modernized aesthetics and a measurable boost in customer satisfaction.

Conducted extensive user research to inform feature prioritization and optimize user flows, directly impacting product development and adoption.

Architected and implemented a Figma-based design system, streamlining design-to-development handoffs and ensuring consistent UI across the product suite.

Guaranteed seamless and responsive user experiences across all platforms, including desktop, tablet, and mobile devices.

Designed and launched an in-house mobile field service application for over 100 franchises, significantly streamlining fleet management, reporting, and payroll processes.

Redesigned the franchise website template, which directly led to increased conversions and lead generation across the entire franchise network.

Established comprehensive brand guidelines to ensure cohesive and consistent creative output and brand representation across all franchise operations.